Shipping Information and Delivery Costs
Shipping Information & Delivery Times
At PlayScapes Australia, we pride ourselves on delivering your outdoor play equipment quickly, safely, and at no extra cost for most orders.
We partner with trusted couriers to ensure your products arrive in excellent condition and on time.
📦 Shipping Methods & Couriers
We use a range of reliable carriers depending on your location and product size:
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Australia Post – smaller parcels and regional deliveries.
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Aramex – larger boxes and metro areas.
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Allied Express – bulky goods and fragile deliveries.
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Team Global Express – heavy freight and urgent deliveries.
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Hunter Couriers – local delivery service for select areas.
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Couriers Please – mid-sized items, efficient metro service.
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Steadfast Logistics – specialist outdoor play equipment transport.
🚚 Estimated Delivery Times
Delivery times may vary depending on stock availability, your location, and the size of your order:
| Destination | Estimated Delivery Time |
|---|---|
| Sydney, Melbourne, Brisbane Metro | 3–5 business days |
| Regional NSW, VIC, QLD | 5–8 business days |
| Adelaide Metro | 5–7 business days |
| Perth, Hobart, Darwin | 7–14 business days |
| Remote Areas | 10–20 business days |
💲 Shipping Costs
Most orders include FREE standard shipping Australia‑wide.
For very remote areas or oversized freight, an additional charge may apply. We will contact you before processing your order if this is the case.
📦 Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow its journey to your door.
🔄 Returns & Refunds
If you need to return a product, please refer to our Returns Policy for instructions and conditions.
❓ Questions About Delivery?
If you have any questions about shipping or delivery times, our friendly team is here to help.
📧 Email: admin@playscapes.com.au
📞 Call: 0409 657 455
💬 Live Chat: Available during business hours.